We provide support at a best effort level and for issues that fall inside the scope of support. This is limited to issues preventing your rig from mining. We are not responsible for issues outside our control such as networks, GPUs not purchased directly from us, and mining software. Support is conducted primarily via email, with exceptions made only when deemed necessary.
Technical Support Term
We offer 1 free month of technical support starting at the date the product is received. Additional support cannot be purchased at this time.